Pest-Stop Indoor Rodent & Crawling Insect Repeller (Small House)

We currently ship to the entire UK. All orders are shipped using fast and reputable postal services and couriers. Tracking details are provided once order has been despatched. This will allow you to track the status of your order.

A summary of our pricing and shipping services are as follows:

We aim to ship all orders made by 12 noon on the same working day. Any orders made after 12 noon will be shipped on the next working day.

Free shipping on all orders above £50. 

If you have any questions (e.g. delivery status, missing items) regarding your order, then please contact us at contact@pestbuddy.co.uk.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@pestbuddy.co.uk. You will then receive details on next steps via email.

You'll be responsible for the cost of returning the item(s) to us, unless we delivered it in error or it is faulty. 

If your return is accepted, we’ll send you further instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@pestbuddy.co.uk. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 10 days have passed since we’ve approved your return, please contact us at contact@pestbuddy.co.uk.

Electromagnetic:
• Rodents setting - 10 mins on, 10 mins o cycle
• Insects setting - 5 seconds on, 5 seconds o cycle

Ultrasonic Output:
• Rodent setting
• Insect setting
• Pet-safe setting - Ultrasonic output off

Area Coverage:
Your Pest-Stop repeller will cover up to an area of 2,500ft² (230m²), dependent
upon no large objects obstructing ultrasonic frequencies.

Indoor Use:
Your Pest-Stop repeller is for indoor use only.

Safety:
Your Pest-Stop repeller is safe to use around humans and pets.

FAQ:
Your Pest-Stop repeller should start to achieve results within 2-4 weeks of continuous use. If you are not experiencing the desired insects, consider…
• Check that there are no obstructions stopping the sound
reaching pests
• Try repositioning the Pest-Stop repeller in a new location

Whilst most animals will learn to avoid areas where your Pest-Stop repeller is placed, unfortunately there is always the possibility that individual animals won't be affected by the high frequency sounds and vibrations.

Technical Information:
Mains 240V | 50Hz
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Not suitable for use by persons with a pacemaker.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by
children without supervision.

At PestBuddy, your safety is our priority. All products sold on pestbuddy.co.uk are designed for domestic and business use and are safe and effective when used as directed. Please read and follow the product instructions carefully to ensure proper application, safety, and the best results.

Important Safety Information:

• WARNING: Misuse of pest control products can result in injury or damage. PestBuddy is not responsible for any harm, loss, or damage arising from improper use.
• Use Responsibly: Keep products out of reach of children, pets, and anyone not involved in pest control. Always follow safety precautions, and wear protective gear (e.g., gloves, masks) where recommended.
• Seek Emergency Help if Necessary: In case of accidental ingestion, inhalation, or contact with skin or eyes, follow the emergency instructions on the product label and seek medical attention immediately.
• No Guaranteed Results: The effectiveness of our products can vary depending on factors such as pest species, infestation severity, and environmental conditions.

Customer Responsibility:

By purchasing from PestBuddy, you acknowledge that it is your responsibility to:

1. Read all product labels and instructions thoroughly.
2. Follow all safety precautions to prevent injury, damage, or unintended outcomes.
3. Ensure compliance with applicable laws and regulations for pest control use.

Liability Limitations:

PestBuddy is not liable for:

• Injuries, health issues, or allergic reactions caused by improper use or failure to follow instructions.
• Property damage resulting from misuse or incorrect application.
• Failure to achieve desired results due to circumstances outside of our control (e.g., environmental factors or improper pest identification).

For questions or guidance on product use, our customer support team is here to help! Contact us at contact@pestbuddy.co.uk.