Diatomaceous Earth (Food Grade) - Natural Control for Insects, Snails & Slugs

We currently ship to the entire UK. All orders are shipped using fast and reputable postal services and couriers. Tracking details are provided once order has been despatched. This will allow you to track the status of your order.

A summary of our pricing and shipping services are as follows:

We aim to ship all orders made by 12 noon on the same working day. Any orders made after 12 noon will be shipped on the next working day.

Free shipping on all orders above £50. 

If you have any questions (e.g. delivery status, missing items) regarding your order, then please contact us at contact@pestbuddy.co.uk.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@pestbuddy.co.uk. You will then receive details on next steps via email.

You'll be responsible for the cost of returning the item(s) to us, unless we delivered it in error or it is faulty. 

If your return is accepted, we’ll send you further instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@pestbuddy.co.uk. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 10 days have passed since we’ve approved your return, please contact us at contact@pestbuddy.co.uk.

Fleas:

If you've owned cats and dogs there is a good chance that you have experienced the difficulty that is ridding them of fleas. Diatomaceous earth makes it a lot easier, as it scratches the fleas, causing them to die before they could breed further. To achieve this all you have to do is sprinkle it around the house, preferably the carpet where the fleas are most likely hiding, a small amount will work just fine. Leave it alone for 3 days before vacuuming the carpet thoroughly and you will have naturally thwarted the flea menace, without the use of toxic chemicals on your upholstery or even worse your beloved pets!

Other insects:

It's not just fleas you can control with Diatomaceous Earth either. It can target cockroaches, spiders, ants, as well as bedbugs. Like before, just sprinkle it on your bed in the morning and hoover in the evening, repeat as necessary.

Lice Shampoo:

Another excellent use for diatomaceous earth is shampoo. You can try adding it with your regular shampoo or perhaps sprinkling some in your hair and massaging it through the scalp. If you have lice, the routine introduction of it will kill the lice permanently. Make sure to wash it off at the end of the day, thoroughly rinsing it out before reapplication.

Pets:

You can add to your pet's food as a insecticide. Make sure your pet doesn't inhale it.

Humans:

Take one teaspoon once a day alongside a glass of water.

Important: Consume in small amounts.

At PestBuddy, your safety is our priority. All products sold on pestbuddy.co.uk are designed for domestic and business use and are safe and effective when used as directed. Please read and follow the product instructions carefully to ensure proper application, safety, and the best results.

Important Safety Information:

• WARNING: Misuse of pest control products can result in injury or damage. PestBuddy is not responsible for any harm, loss, or damage arising from improper use.
• Use Responsibly: Keep products out of reach of children, pets, and anyone not involved in pest control. Always follow safety precautions, and wear protective gear (e.g., gloves, masks) where recommended.
• Seek Emergency Help if Necessary: In case of accidental ingestion, inhalation, or contact with skin or eyes, follow the emergency instructions on the product label and seek medical attention immediately.
• No Guaranteed Results: The effectiveness of our products can vary depending on factors such as pest species, infestation severity, and environmental conditions.

Customer Responsibility:

By purchasing from PestBuddy, you acknowledge that it is your responsibility to:

1. Read all product labels and instructions thoroughly.
2. Follow all safety precautions to prevent injury, damage, or unintended outcomes.
3. Ensure compliance with applicable laws and regulations for pest control use.

Liability Limitations:

PestBuddy is not liable for:

• Injuries, health issues, or allergic reactions caused by improper use or failure to follow instructions.
• Property damage resulting from misuse or incorrect application.
• Failure to achieve desired results due to circumstances outside of our control (e.g., environmental factors or improper pest identification).

For questions or guidance on product use, our customer support team is here to help! Contact us at contact@pestbuddy.co.uk.